Send the file. Get a clear next step.
Share the carrier estimate and supporting documents you have. We’ll review the information and contact you about the file.
Send up to 10 documents, 20 MB each: PDF, JPG, JPEG, PNG, DOCX, or XLSX. Requests go to tyler@theclaimx.com.
What happens next?
1. We review your file.
We compare the estimate and the supporting documents to identify potential gaps or missing information.
2. We contact you.
We explain the findings and discuss the support your file may need.
3. You decide how to proceed.
We confirm the service and fee terms before paid supplement work begins.
Still gathering documents?
You can start with the estimate and information you have. Tell us what is missing.
Open the document checklist →Prefer to talk first?
Call Tyler: (719) 551-0287
tyler@theclaimx.com
Share only claim materials you are authorized to provide.
Know what to expect.
Straight answers before you send a file.
Who do you work with?
We work with roofing contractors nationwide. Our intake and document review can be completed remotely.
What should I send first?
Start with the carrier’s original estimate, available damage photos, measurements, and your contact information. If you don’t have everything yet, tell us what is missing.
What happens after I submit?
We review the file, identify potential scope or documentation gaps, and contact you about next steps. Paid supplement work begins after we agree on the service and fee terms.
Can you guarantee an increase or approval date?
No. Results depend on the damage, documentation, policy, applicable requirements, and carrier review. We explain the file’s needs and keep you informed as the work progresses.
How do fees work?
We charge 10% of the approved supplement, with a $150 minimum per file. Nothing is due up front. We invoice on the 1st and 15th after the carrier releases funds. Estimate-only work is $100.
Can I talk to someone before uploading?
Yes. Call (719) 551-0287 or email tyler@theclaimx.com.